IDEA: replace all of the cords in your business at one time.
Some years ago, a light bulb manufacturer
the concept of "group relamping" -- replacing all of the light
bulbs in an area, rather than replacing them one-at-a-time as they
Many property managers regarded this as
wasteful. It seemed silly to throw out bulbs when they were still
working properly. But when the bulb maker pointed out the cost of sending out
maintenance people with ladders or hydraulic scissors lifts, and the cost of the interruption to
business, it didn't take long for group relamping to
become a standard business operation.
There is a parallel with the cost or
replacing phone cords.
Unlike light bulbs, phone cords seldom die suddenly, unless
they get cut, burned or bitten. Usually they fail gradually over a
period of years as they get twisted and stretched and the tabs break off the plugs.
Conversations get noisy and are interrupted. People usually tolerate the
annoyance for a long time before complaining, often taping up the wounds.
Even the best cords cost only a few dollars each. If you are a business owner or manager, replace them all
every few years. How many is a few? That's a good question. Take a look around. It depends on your work environment and your people. Probably somewhere between two and five years.